Remote control your desktop..
- This feature allows us to connect to your Computer from anywhere , over a secure connection. We provide a software that will be installed on your computer by one of our Techs. This connection will be password protected and can only be operated at your request. Here is how it works.. You call us asking for remote support explain the issue to us, we then ask you to launch the Icon that say's Remote Connection at that point we have the ability to access your computer. When we are all done we wil ask you to close that connection and at that point our Connection is disabled. then we take your billing information and we are done.